Franco Manca has revealed they are on a mission to source stemmed wine glasses after customers hit out at the UK chain for serving wine in a tumbler glass.
The pizza restaurant claimed that the glasses embrace the tradition of ‘sprezzatura’ – an Italian word that refers to performing a challenging task but making it appear easy.
However, following lighthearted complaints from customers questioning why the restaurant serves wine in a glass that one might also drink water from, Franco Manca revealed that they will source new glassware.
For instance, food blogger Hayley, who goes by @hayleyeatsaround on social media, ‘loves’ the food at the UK chain, but she looked surprised at being served her wine in a tumbler.
‘Franco babe, I love you. But WTF????’ she questioned, in a video posted on her TikTok account.
UK pizza chain Franco Manca is sourcing stemmed wine glasses following complaints from customers regarding its tumbler wine glasses
Elsewhere, Milly Bolt from London follows a BYOWG rule when visiting the restaurant – ‘bring your own wine glass’.
She added in the captions: ‘Can someone please explain why Franco Manca serves wine in a water glass.’
Following the TikTok clips, the sourdough pizza chain has arranged a nationwide offer – whereby anyone who mentions the name Hayley or Milly when purchasing two large glasses of wine will receive the rest of the bottle on the house until 10 November.
Franco Manca also shared a clip on their Instagram account of an employee jokingly planning the brand’s new stemmed glass range.
Femail took to the experts to question whether it is acceptable to sip vino in a tumbler or whether one should one always opt for a stemmed glass, and the answer isn’t what it seems.
While Gen Z drinkers have been quick to slam drinking wine from a tumbler glass, the wine experts have revealed that, in certain instances, it is to be expected.
Wine expert Jim Dawson from House of Assets, who has sold wines for over four decades, said: ‘It is entirely acceptable to drink wine from a tumbler glass.
‘In England it is the belief that the nicer the glass, the more upmarket the venue and the better the wine, the vast majority of us are therefore wine glass snobs.’
‘If you go anywhere in the Mediterranean, you will be served wine in a tumbler. There is no problem with this whatsoever as it’s a glass and holds a purpose.’
Food blogger Hayley (pictured), who goes by @hayleyeatsaround on TikTok, was left disgruntled after being served her wine in a water glass
The sourdough pizza chain teased the new design on Instagram with the words: ‘Prototype incoming…?’
Jim explained that utilising stemmed glasses holds a practical reason, saying: ‘The reason you have stems with glassware is to avoid, particularly with white wine, warming [the drink] up with the heat of your hands.’
He added that the glasses used in a given restaurant is dependent on the style of the location, saying: ‘If it’s a basic French bistro, you will likely be served wine in a little tumbler.
‘If you’re in a fine dining restaurant… a different glass will be presented for different drinks.’ For example, he said: ‘A bulbous wine glass for red wine, one you can get your hand round and warm it up, a smaller glass with thinner stem for white wine’.
He concluded: ‘What you get with a glass is the visual presentation, aesthetics, and appeal. A real wine connoisseur will drink good quality wine out of anything.’
Meanwhile, drinks writer and broadcaster Helena Nicklin, who goes by @helenasips, explained that, while she does agree with Dawson, she ‘cannot stand stemless glasses’.
She explained: ‘There’s enough snob factor with wine already so I always think people should drink it out of whatever they like best.’
‘However, it is true that wine needs space in the glass to be swirled around and open up. This is hard in a tumbler. You will never get all the beautiful elements of wine from a tumbler. You miss so much.
‘Tumblers have a time and a place with rustic, accessibly priced house wines and pizza, absolutely. For fine and expensive wines – no.
‘Stemless glasses are better as you can swirl them a bit, but they get covered in fingerprints easily and warm up the wine too quickly.
‘Wine is also very expensive to drink in restaurants these days so if people are paying a premium to ”drink in”, they probably want that experience elevated -not the opposite, which is what tumblers do.
Helena concluded: ‘I always prefer a voluminous stemmed glass because wine always tastes better – and it’s more experiential.’
Wine expert Danielle Whitehead, who works for English sparkling wine brand Roebuck Estates, explained that, when it comes to sparkling wine, there is a right and wrong answer.
‘At Roebuck Estates, we always serve our vintage sparkling wines in tulip-shaped glassware, as this accentuates the flavours and encourages a slow release of bubbles, providing the ideal taste experience for sparkling wine.
‘To enjoy a perfectly chilled glass of sparkling, we recommend using a sparkling wine glass with a stem, so the natural warmth of your hands doesn’t increase the temperature of the wine whilst enjoying it.
‘Stemless glassware is a fun and fashionable alternative to the traditional stem and often perfect for a more informal setting. However, the glassware used in premium restaurants often relates to the scale of the wine offering,
‘So, you’ll find that fine-dining restaurants use different glassware depending on the wine style and colour, which affects the taste and overall drinking experience.
‘Cellar-aged wines certainly need greater aeration to show at their optimum drinking potential. And using a larger glass with a wide bowl helps achieve this. In addition, a finer rim to your glassware helps the wine flow in a more controlled manner.’
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